In nearly all that he does, IUPUI senior Will Smith exemplifies what it means to be welcoming and inclusive. As a radiography major, Smith is preparing for a career that at its core is about helping people and making them feel comfortable and safe. Smith takes this approach outside the classroom as well in his role as an information specialist and OTEAM Leader in the Office of Undergraduate Admissions. He regularly meets and greets prospective students and their families with his infectious smile and upbeat attitude, assisting them along the first leg of their IUPUI journey.
His outgoing personality and laid-back demeanor make it easy for students and families … and his peers … to relate to him. Through his daily interactions, Smith establishes important relationships and creates a positive first impression of IUPUI for future students.
"What stands out to me about Will is that he is very personable. He is one of the staff members on our team who is able to always welcome students and parents into the office, and he is very outgoing. In this position, you really need to have good customer service skills and he definitely has that," said Jen Lund, Office of Undergraduate Admissions.